Portal Payment Instructions:
Making a Payment in Tenant Portal
To make a payment, please navigate to our website at: WWW.CHAOFPA.COM
Once on the website click on more in the tab section and then click on Tenant Portal. On the Tenant Portal
page click the Tenant Portal button, which will take you to the Tenant Portal.
1. After logging in, click on Account Details.
2. You will see your current charges, payments, and balance. To make a payment, click the blue bar that
says Make Payment.
3. The Payment Amount will default to the current amount due. Please change the amount if necessary.
4. The Convenience Fee will always be based on your payment method:
a. Credit/Debit Cards will be charged an additional 2.95% of the total payment. For example, if your
payment amount is $200.00, the convenience fee would be $6.08
b. Bank Account fees will always be a flat rate of $1.75
5. The Total Amount due will show the Payment Amount plus the Convenience Fee.
6. Please check the box beside Save Credit Card Information for future use/Save Bank Account
Information for future use. Checking this box will store the card information for your next payment
7. Click Submit Payment with New Credit Card/Bank Account.
8. A confirmation box will appear: “New Bank Account Processing – You will be redirected to a secure
site for processing.” Click YES.
9. Enter your Credit/Debit Card or Bank Account Information. Please print your receipt after finalizing
the payment.
10. PLEASE NOTE: Insufficient fund charges will be assessed for any returned payments.
To make a payment, please navigate to our website at: WWW.CHAOFPA.COM
Once on the website click on more in the tab section and then click on Tenant Portal. On the Tenant Portal
page click the Tenant Portal button, which will take you to the Tenant Portal.
1. After logging in, click on Account Details.
2. You will see your current charges, payments, and balance. To make a payment, click the blue bar that
says Make Payment.
3. The Payment Amount will default to the current amount due. Please change the amount if necessary.
4. The Convenience Fee will always be based on your payment method:
a. Credit/Debit Cards will be charged an additional 2.95% of the total payment. For example, if your
payment amount is $200.00, the convenience fee would be $6.08
b. Bank Account fees will always be a flat rate of $1.75
5. The Total Amount due will show the Payment Amount plus the Convenience Fee.
6. Please check the box beside Save Credit Card Information for future use/Save Bank Account
Information for future use. Checking this box will store the card information for your next payment
7. Click Submit Payment with New Credit Card/Bank Account.
8. A confirmation box will appear: “New Bank Account Processing – You will be redirected to a secure
site for processing.” Click YES.
9. Enter your Credit/Debit Card or Bank Account Information. Please print your receipt after finalizing
the payment.
10. PLEASE NOTE: Insufficient fund charges will be assessed for any returned payments.